Email: enquiries@fix-a-foto.com


Here are some FAQs that will, we hope alleviate  concerns expressed by customers

 

Q. How long does it take before I see the results of my photo retouch?

A. Repairing your photo can be done within 48 hours of receiving your order. If you have a specific delivery date,  just tell us and we will deliver your repaired photo for then.

 

Q. Will my photo retouching last?

A. Yes, we print on High Quality photographic paper using Sublimation printing techniques with a fade resistance rated at several decades.

 

Q. Do you repair coloured photographs?

A. Yes. We can correct  and repair coloured photos. This also includes  adding sepia or other tones  to black and white photographs and can convert any of these to any other type.

 

Q. Will my original photo be safe?

A. Yes. Your picture will be scanned using a professional quality Scanner, and the result stored on a server which is backed up daily. Once scanned your original photos are stored safely pending their return.

 

Q. Can you only work with prints?

A. No. Photo retouching can work with any type of two dimensional original; print (any size), negative & slide (up to A4 size).

 

Q. Can you enlarge a small photograph, or a section of a photo?

A. Yes. However, extreme enlargements can reveal faults and defects that don’t show on the original. We will contact you if the enlargement is likely to make the picture unacceptably fuzzy or unattractive.

 

Q. Can you make a fuzzy photo sharp?

A. A little sharpening is possible on some pictures. However we cannot correct photographs that are basically out of focus.

 

Q. Can you replace missing parts of a photograph?

A. Yes. If the missing part is an extension of the rest of the picture (such as grass, or a wall) we can probably do so from the original. Complex areas may be replaced by using another photograph where the missing detail can be seen.

 

Q. How do you work out what to charge?

A. The prices are based on our experience of how long a photo retouch takes. If for example you want a photograph retouching, and then digitally hand-tinted, it will take much longer than just performing the photo retouch, and the cost will be higher.


Our Services

What We Do

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Our professional damaged photo restoration service can repair your treasured photographs.

How much?

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Every photo is different. We need to see your photo to assess it and give you a quote.

How long?

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We aim to get back to you with a quote within 1 working day of receiving your photo.